Free Shipping Over $500 (CAN/USA)



FAQ

Frequently Asked Questions

Where do you manufacture your products and do you have a showroom?

What types of projects have you worked on?

Does your company have liability insurance?

What materials do you use and what exactly is HDPF?

Do you have all of your products in stock? If not, what is the lead time?

Are your column load-bearing?

How do I reinstate my damaged moulding?

Does Artemis Studio provide painting services?

What type of finish can I use on your products?

Can I install myself? If not, do you provide installation services?

What size crown moulding should I use?

What keystone size should I use to match my trim?

What column size should I use?

Where do you manufacture your products and do you have a showroom?

All of our products are manufactured in Toronto, Canada at our own workshop. Our showroom is located in front of our shop at 241 Edgeley Blvd., Concord, Ontario. We are looking to expand our shop and showroom in the near future. Meanwhile, we are proud owners of a showroom store at Canada’s largest home improvement mall – Improve Canada. Our showroom at Improve Canada will be opening in September 2013 along with 400 other vendors in the industry.

 
What types of projects have you worked on?

Artemis Studio has had the opportunity to work on a wide variety of projects. We have worked on a number of banquet halls throughout the GTA, as well as churches and hotels. Our products can also be recognized at the Vaughan Mills Shopping Centre plaza. Throughout the years we have been employed by home-owners, architects and interior designers on a wide range of residential projects. From renovations to restorations to custom designs and new built projects, Artemis Studio has successfully completed work on some of the most impressive and picturesque homes and mansions in Toronto. Please browse through our gallery page to view some of our projects.
 

Does your company have liability insurance?

Artemis Studio is proud to carry liability insurance at our company. This means that you are protected when you enter our shop as well as our employers are protected on your job site. You can be reassured that you will not be held liable if our employer is injured on your job site.

 

What materials do you use and what exactly is high density polyurethane foam?

Artemis Studio recommends the use of cast stone for fireplace mantels and GRG plaster for other interior products. Glass Reinforced Fiber Gypsum (GRG) plaster is the latest type of plaster used in the industry. It surpasses the use of traditional plaster castings because of its lighter weight, superior strength, and simple installation technique. It can be formed and shaped to any type of wall and ceiling as the architect or interior designer prefers – whether it be modern or traditional designs. The ability to recycle GRG plaster and the fact that it is produced in exact identical moulds and sized to suit makes the product acceptable for green build or LEED project.

 

HDPF, high density polyurethane foam, is a mixture of isocyanate and resin placed under firm pressure as it rises and expands to fit into a mould. Polyurethane foam is one of the most multipurpose and versatile materials used in a variety of industries. Through our many years of experience, we have discovered that high-density polyurethane foam is an extremely suitable material for exterior applications as well as interior. It is highly recommended because of its light weight and ease of handling and installation, as well as its strength, low maintenance, and durability. Its waterproof qualities in addition to being moisture and shock resistant and the ability to fasten it to various finishes such as masonry, brick, stone, stucco make high density foam ideal for exterior use. HDPF is also a cost-effective alternative for your project – making it possible to set your project in motion!

 

Our latest material is flexible foam mouldings brought into production in 2010. Our flexible foam mouldings are ideal for exterior use but can also be used for interior applications. Remember, as long as we have the mould, we can produce all of our designs in the material of your choice!

 

Do you have all of your products in stock? If not, what is the lead time?

Artemis Studio generally has most of the items on our website and in our catalogue in stock. Certain products or larger orders will require ordering in advance. It is recommended that you call us or visit our showroom to verify the availability of a product in order to meet your project schedule. The lead time for an individual product will usually be no more than a few days. Larger projects, however, vary in time depending on the scope of work. Artemis Studio is committed to meeting your project deadline and will give you the best possible lead time!

 

Are your columns load-bearing?

Our columns are not load bearing and are strictly for decorative purposes. They can, however, be placed around any already installed structural column because they can be cut in half, placed around the existing column, and then mounted together and finished to hide the seam. This process can be done for the base and capital as well as the column itself.

 

How do I reinstate my damaged moulding?   

We often encounter customers who have had their interior crown mouldings damaged (often by water leakage) or their cement-based exterior brackets and columns cracked and broken. In these situations, you can bring a reasonable sample of your product to our shop or send us a picture via email with the sizes and dimensions and we will examine and assess a good fit to your product. In the case that we do not carry your exact design and size, you will have the option of having your piece custom made. Please visit our shop for more information!

 

Does Artemis Studio provide painting services? 

We do not paint the products you purchase from us. This is because every customer has their own unique paint colour or finishing techniques to match their property. We can recommend stucco and paint contractors if you require their services. The polyurethane foam products you purchase from us are caulked, sanded, and sprayed with primer paint. Our plaster products come as they are straight from the mould. You can usually paint and finish them after they are installed.

We are able to carve house numbers on our flowers with a minimal charge. Often, the customer or their contractor will paint in the colour of their choice.

 
What type of finish can I use on your products?

You can finish our products with regular paint or stucco paint appropriate to your needs. Some products can even be professionally painted to appear like wood, stone, or granite. We are currently working on producing a stone-like finish specifically for our foam products – another revolutionary idea in the making!
 

Can I install myself? If not, do you provide installation services?

We highly recommend professional installation services for plaster products as they are more susceptible to cracking and more complicated to install – saving you time and money in repurchasing damaged products. We provide professional installation services – don’t hesitate to contact us for a quote on your project.

 

Foam mouldings are much simpler to install. Often with single pieces or smaller projects you can install the products yourself with some guidance. Please refer to our installation guide for instructions on how to adhere, fasten, and caulk your foam moulding products. With larger projects, we recommend having your stucco or drywall contractor install your exterior mouldings as they already have their scaffolding and equipment on-site and can provide you with a cheaper lump sump price.

 

What size crown moulding should I use?

Generally crown moulding sizes can be determine based on the ceiling height and the room size. The rule is pretty simple – use an 8″ hypotenuse length for an 8′-0″ ceiling (this usually leaves about 5″ on the wall), a 9″ hypotenuse length for a 9′-0″ ceiling, and so on…We can provide built-up crown mouldings for higher ceilings for a maximum width of 14″.

 
What keystone size should I use to match my trim?

In most cases, the keystone height dimension should be approximately 2-3″ larger than the trim height. In some cases where the trim is too small, simple keystones can be cut to made fit for the trim. The smallest keystone we carry is a 5″ height which generally fits into all applications.
 

What column size should I use?

The rule for choosing your round column and flat pilaster size is straight-forward. An 8′-0″ high ceiling will need an 8″ diameter column, cap, and base; a 9′-0″ high ceiling will need a 9″ diameter column, cap, and base; and so on….The design is based on your preferences!

 

 Click here to contact us for further questions!