Frequently Asked Questions
Our products can be purchased through our online store, or you can visit one of our two showroom locations in the Greater Toronto Area.
Yes, we have two showrooms where customers can view our products in person.
GTA Head Office
241 Edgeley Blvd., Unit 9
Concord, Ontario
Improve Canada Mall
7250 Keele Street, Unit 66
Vaughan, Ontario
Yes, we ship our products to the United States.
Yes, we ship our products throughout the United States.
Over the years, we have worked with homeowners, architects, and interior designers on a wide range of residential projects. These include renovations, restorations, custom designs, and new construction projects. Artemis Studio has contributed to many beautiful homes and luxury properties throughout Toronto. Please visit our Gallery page to see examples of our work.
6. How do I become an Artemis Distributor?
If you are interested in becoming an Artemis Studio distributor, please call us at 416-722-4042 or toll-free 1-866-626-1611 for more information.
Yes, all of our products come with a 12-month warranty.
All of our products are manufactured in Toronto, Canada, at our state-of-the-art manufacturing facility.
Most of our decorative products listed on our website and catalog are typically in stock. Larger or custom orders may require additional production time. Because we have our own manufacturing facility, we can usually provide products within a short timeframe. We recommend contacting us or visiting our showroom to confirm availability and delivery timelines.
We manufacture our products using several high-quality materials depending on the project requirements:
High-Density Polyurethane Foam (HDPF)
A lightweight, durable material created by combining isocyanate and resin under pressure in a mold. It is ideal for both interior and exterior applications because it is strong, moisture-resistant, and easy to install. It can also be attached to masonry, brick, stone, or stucco surfaces.
We have also developed a flexible HDPF, allowing our products to be installed on curved walls and around corners.
Glass Reinforced Fiber Gypsum (GRG)
A modern plaster material known for its strength, lightweight properties, and design flexibility. GRG can be shaped to match any wall or ceiling design and is suitable for green building and LEED projects.
Cast Stone
A concrete masonry product designed to simulate natural stone. We typically use cast stone for fireplace mantels and architectural features.
All of our designs can be manufactured in the material that best suits your project.
11. Can your product be cut and fabricated?
Yes, our products can be easily cut and fabricated to meet your specific project requirements.
Yes. We offer a flexible foam material specifically designed for curved walls and corners. This material can be used for both interior and exterior applications.
No. Our products are designed to withstand normal temperature conditions and are weather-resistant.
Yes. Polyurethane products are made with a closed-cell structure that resists water absorption. This helps prevent cracking, splitting, flaking, or swelling.
15. Can they install your exterior products?
Our foam and polyurethane products can be installed in both hot and cold weather conditions.
Artemis Studio has also completed commercial projects, including banquet halls, churches, and hotels. Our products can also be seen at the plaza of Vaughan Mills.
16. Does Artemis Studio provide painting services?
No, we do not paint the products because each customer typically has their own preferred paint color or finishing technique. However, we can recommend experienced stucco or paint contractors if needed.
Our polyurethane foam products come caulked, sanded, and primed, while our plaster products come directly from the mold, ready to paint after installation.
We do not paint the products you purchase from us. This is because every customer has their own unique paint colour or finishing techniques to match their property. We can recommend stucco and paint contractors if you require their services. The polyurethane foam products you purchase from us are caulked, sanded, and sprayed with primer paint. Our plaster products come straight from the mould, ready to be painted after they are installed.
Our products can be finished using standard paint or stucco paint. Some products can also be professionally finished to resemble wood, stone, or granite.
Plaster products: Professional installation is recommended because they are heavier and more complex to install.
Foam products: Due to their lightweight nature, smaller projects can often be installed by homeowners using our installation guide. For larger projects, we recommend hiring a stucco or drywall contractor.
19. Do you provide installation services?
Yes, we provide installation services in the Greater Toronto Area. We have an in-house team of professional installers who are familiar with our products and service standards.
Yes, we carry full liability insurance. Our staff follows strict safety procedures, and all employees are fully covered while working on your project.
21. Are there any general tips about installing polyurethane products?
We recommend using non-corrosive fasteners and polyurethane-compatible adhesive. Adhesive should be applied to the back of the moulding and at all joints before securing it to the wall.
No, our columns are decorative and are not designed to be load-bearing.
However, they can be installed around existing structural columns. The column is split into halves, placed around the structure, and finished to hide the seam.
Yes, we can often match existing mouldings or columns. You can bring a sample to our shop or send us photos with measurements. If we do not carry the exact design, we can custom-manufacture a matching piece.
Crown moulding size typically depends on ceiling height. A common guideline is:
• 8 ft ceiling → 8" crown moulding
• 9 ft ceiling → 9" crown moulding
For higher ceilings, we can build custom crown mouldings up to 14 inches wide.
Generally, the keystone height should be 2–3 inches larger than the trim height. Our smallest standard keystone size is 5 inches, which works for most applications.
Column diameter typically corresponds to ceiling height:
• 8 ft ceiling → 8" diameter column
• 9 ft ceiling → 9" diameter column
This guideline also applies to matching column bases and capitals.
Click here to contact us for further questions!